Understanding the Rising Legal Risks in Today’s Corporate Environment

No organization wants to deal with conflicts, injuries, and damage. No organization wants to devote untold hours and dollars to investigating and resolving such matters, but all organizations do so at some point. I’ve overseen the representation of traumatized clients in thousands of cases, and what I’ve learned is this: the institutional response often causes […]
How Mismanaged Complaints Lead to Soaring Legal Fees

Table of Contents I’ve overseen the representation of clients in thousands of cases, and I can tell you this: Most of the devastating legal battles I’ve seen could have been prevented. Not through better lawyers or stronger contracts, but through better complaint handling in those crucial first moments when someone comes forward with a problem. […]