Tiktok Facebook Linkedin-in Instagram
Schedule Consultation
Schedule Consultation
On- TARGET Response Training: Online Training for Leadership and HR Professionals
On- TARGET Response Training: Online Training for Leadership and HR Professionals - Image 2
On- TARGET Response Training: Online Training for Leadership and HR Professionals - Image 3

On- TARGET Response Training: Online Training for Leadership and HR Professionals

$399.00

• Publication date ‏ : ‎ December 2, 2025
• Language ‏ : ‎ English

SKU WIN001-1 Category : Tags , , ,

Master trauma-informed workplace complaint handling with this complete 9-module online training.
Designed for HR professionals, managers, and legal teams, the On-TARGET Response Training gives you practical tools to lower legal risk, improve outcomes, and turn conflict into opportunity.

✓ 9 detailed modules covering the full complaint-handling process
✓ 100% online and self-paced — learn anytime
✓ Taught by Rebecca Sposita, Esq., an expert in organizational legal risk
✓ Certificate of Completion included
✓ Lifetime access to all lessons and future updates

Enroll today and improve how your organization handles workplace complaints.

Description

Master trauma-informed workplace complaint handling with this complete 9-module online training.
Designed for HR professionals, managers, and legal teams, the On-TARGET Response Training gives you practical tools to lower legal risk, improve outcomes, and turn conflict into opportunity.

✓ 9 detailed modules covering the full complaint-handling process
✓ 100% online and self-paced — learn anytime
✓ Taught by Rebecca Sposita, Esq., an expert in organizational legal risk
✓ Certificate of Completion included
✓ Lifetime access to all lessons and future updates

Enroll today and improve how your organization handles workplace complaints.

Additional information

Weight 0.80 lbs
Dimensions 9 × 6 × 1 in

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

IAN Book of the Year Finalist

Win Win has been honored as a 2025 IAN Book of the Year Awards Finalist in the Business/Leadership/Management category. Recognized for revolutionizing how organizations approach workplace complaints and legal risk—now available in multiple formats to fit your learning style.

Your 9-Module Training Curriculum

Step-by-Step Learning Path

Course Format:

  • 100% online, self-paced training
  • Approximately 12-15 hours of total content
  • Downloadable resources and templates
  • Certificate of Completion upon finishing all modules

Module 1:

Foundations of Workplace Complaint Handling

Key Takeaway

Understand your obligations and best practices that form the backbone of effective complaint management.
Course Details

Module 2:

Trauma-Informed Principles

Key Takeaway

Recognize signs of trauma and learn to respond with empathy while maintaining accountability.
Course Details

Module 3:

Investigation Techniques

Key Takeaway

Master methods for conducting thorough, defensible investigations that withstand scrutiny.
Course Details

Module 4:

Communication Strategies

Key Takeaway

Develop skills to lead sensitive conversations with employees and managers confidently.
Course Details

Module 5:

Compliance Essentials

Key Takeaway

Understand regulatory requirements and strategies to reduce organizational liability.
Course Details

Module 6:

Conflict Resolution & Negotiation

Key Takeaway

Transform workplace disputes into productive outcomes using proven techniques.
Course Details

Module 7:

Documentation & Recordkeeping

Key Takeaway

Create clear, thorough records that protect your organization and demonstrate accountability.
Course Details

Module 8:

Organizational Policy Integration

Key Takeaway

Build consistent, repeatable processes that everyone in your organization can follow.
Course Details

Module 9:

Applied Case Studies

Key Takeaway

Practice handling real-world complaint scenarios to solidify your skills.
Course Details

What You'll Learn in This Training

The On-TARGET Response Framework

Throughout this self-paced online program, you’ll engage with expert-led video lessons, interactive knowledge checks, and real-world practice scenarios that help you apply each concept immediately. Each module builds practical confidence through step-by-step guidance, short reflections, and downloadable tools you can use in your workplace.

You’ll also receive access to course handouts, implementation templates, and quick-reference guides to reinforce what you learn and help you bring On-TARGET principles into your daily complaint-handling work.

What Makes This Training Different
Practical, Not Just Theory:

Every module includes real-world examples, case studies, and actionable strategies you can implement immediately.

Trauma-Informed Approach:

Learn to recognize signs of trauma and respond with both empathy and accountability—ensuring employees feel heard while protecting organizational interests.

Sound Guidance:

Get expert insight from Rebecca Sposita, Esq., who brings years of experience helping organizations navigate complex workplace complaints while reducing liability.

Self-Paced Learning:

Complete the training on your schedule. Each module is designed for busy professionals—typically 1-2 hours per module with flexible access.

Ready to Transform How You Handle Workplace Complaints?

Enroll Today and Get Started Immediately

➡️ Access Training Course

Related Products

Let's Connect

Whether you’re interested in consulting services, speaking engagements, or collaborative opportunities, Rebecca welcomes the chance to connect

Connect With Rebecca
Picture of Alkesh

Alkesh

Schedule Consultation

Name(Required)
MM slash DD slash YYYY
Preferred consultation Time(Required)
:

Contact Form

Fill the form below to reach out to Rebecca

Name(Required)
Please let us know what's on your mind. Have a question for us? Ask away.