
Addressing Complaints with Empathy to Foster Trust and Resolution
I’ve overseen the representation of traumatized clients in thousands of cases, and I’ve learned something that might surprise you: the institutional response to addressing complaints
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In today’s corporate landscape, where litigation costs continue to rise, Rebecca Sposita, President of Sam Bernstein Law, stands out as a leader with a visionary approach to legal risk. With her debut book, Win Win: Helping Organizations Mitigate Legal Risk for the Common Good, Sposita unveils an innovative framework for companies to handle conflicts in a way that not only minimizes risk but also strengthens organizational culture…
In this episode of CEOs You Should Know, meet Rebecca Sposita, President of the Sam Bernstein Law Firm, one of Michigan’s leading personal injury firms. She’s a dedicated attorney with over twenty years of experience. Rebecca has been a strong advocate for victims of personal injury, medical malpractice, and sexual assault. In 2025, she published Win Win: Helping Organizations Mitigate Legal Risk for the Common Good—a 2025 IAN Book of the Year Award Finalist—which offers strategies to reduce legal risk while promoting ethical business practices.
National Radio Hall of Fame Inductee Paul W. Smith takes middays live and local for a show that goes in-depth with the newsmakers who are shaping the future of Southeast Michigan. Tune in as Paul connects with politicians, business and community leaders, entrepreneurs, and entertainers for longform conversations about why the efforts behind the headlines really matter. Accessible, informative, balanced, and bold, with diverse voices and thought-provoking questions that bring it all into Focus.
Join us on Light Up the D as we sit down with Rebecca Sposita, President of the Sam Bernstein Law Firm, to discuss her journey in law, leadership, and her award-winning book Win Win—a 2025 IAN Book of the Year Award Finalist. Rebecca shares insights on trauma-informed advocacy, ethical business practices, and how organizations can handle complaints in ways that protect both people and businesses.
What does it really take to succeed in a high-stakes, male-dominated field? Today’s guest, Rebecca Sposita, President of Sam Bernstein Law and author of Win Win, knows firsthand. Rebecca’s journey from litigator to law firm leader is nothing short of inspiring—balancing career, family, and even writing a win win book to help institutions better support survivors of trauma. In this episode, Rebecca shares the importance of self-trust, the reality of imposter syndrome (even at the highest levels), and why bold, fearless decision-making is key to success. From juggling law school with a newborn to navigating leadership with confidence, she reveals the lessons she’s learned along the way. This episode is a must-listen for anyone striving for confidence in leadership, career growth, and making an impact while staying true to yourself. Today we cover:
This powerful combo is designed to help business leaders navigate legal challenges while building an organization that values integrity and excellence. Don’t let legal risks hold you back—empower your business with the tools to succeed!
Rebecca Sposita sits down with Mary Gardner to discuss her latest book, Win Win, exploring key insights on leadership, conflict resolution, and success strategies. In this exclusive interview, she shares powerful lessons on fostering collaboration and achieving mutual gains in both business and life.
Rebecca Sposita joins Mary Gardner for an insightful interview about the release of her new book, Win Win. She delves into the book’s key themes, offering valuable strategies for mitigating legal risks and fostering workplace success.

I’ve overseen the representation of traumatized clients in thousands of cases, and I’ve learned something that might surprise you: the institutional response to addressing complaints

There was a time when the worst that could happen to an organization was a scandal on the nightly news. Picture an attorney alongside a

I’ve spent years helping organizations understand something that might seem counterintuitive: the best way to protect yourself from lawsuits isn’t to build higher walls or

The road to the whole truth is messy. The only certainty you can count on are competing narratives. I’ve overseen the representation of clients in

I’ve seen firsthand how transparency can transform an organization’s relationship with both employees and clients. When I was navigating my own experience at Harvard, the

No organization wants to deal with conflicts, injuries, and damage. No organization wants to devote untold hours and dollars to investigating and resolving such matters,
Rebecca Sposita is always on the move—sharing insights, inspiring audiences, and making an impact at exclusive events, speaking engagements, and networking opportunities. From industry panels to intimate workshops, every event is designed to spark meaningful conversations and connections.
Don’t miss out on the chance to be part of her next gathering! Stay ahead of upcoming events, appearances, and special invitations by subscribing to updates.
Rebecca Sposita is always on the move—sharing insights, inspiring audiences
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